Due to the end-of-year holidays, the Gamut workshop will be in operation limited hours through the end of the year.

Please Note: selected shipping has no bearing on how long your order will take in the string workshop. Gamut strings are hand-made to order — shipping timelines are calculated from when your order leaves the workshop, not when the order was placed. We will send a sales receipt with tracking # when your order leaves the shop.

International Orders: are subject to customs/VAT ("landed cost") fees at the receiving end. Gamut Music has no control over carrier- or government-imposed taxes or fees. See our Shipping & Returns Policy and Authorized Worldwide Dealers for additional details.

Updated Shipping Options

Updated Shipping Options

Nov 16th 2022

As the current state of domestic and international shipping continues to prove challenging, Gamut Music has taken steps to negotiate better carrier rates for our customers.

If you require a shipping method or timeframe that you do not see here, please contact us before you place your order.

DOMESTIC SHIPPING OPTIONS:

  • USPS 1st Class Mail (2-5 Business Days)* 
  • FedEx Express Saver (3 Business Days)
  • FedEx 2-Day (2 Business Days)
  • FedEx Standard Overnight

CANADA SHIPPING OPTIONS:

  • FedEx Canada Ground (2-7 Business Days)

INTERNATIONAL SHIPPING OPTIONS:

  • FedEx International Priority (1-3+ Business Days)
  • FedEx International Economy (2-3+ Business Days)
  • FedEx International First (1-3 Business Days)

Below are a few notes to help customers best navigate these new shipping options:

  • *1st Class Mail: is actually a misnomer — 1st Class Mail receives the lowest priority, is the least reliable and secure, and consequently, Gamut Music cannot guarantee delivery with this method. If you choose this lower price service and the package is lost we will not replace the order.
  • Delivery Times: provided by the carrier (USPS, FedEx) are "estimates," not "guarantees." Gamut Music has no control over the estimated or actual delivery times.
  • Plan Early: assume any delivery estimate will take twice as long. Carriers will provide no explanation nor refund for shipments that exceed the estimated delivery date.
  • International Orders: are subject to customs/VAT fees at the receiving end. Gamut Music has no control over government-imposed landed cost fees.
  • Options: we feel it is important that customers have many options to suit their price and timeline needs, but shipping option availability will vary by destination as determined by the carrier.
  • Tracking #: your Gamut Music sales receipt will include a tracking number to follow the progress of your order (ignore any spaces in the tracking #). Carriers provide no additional information to us regarding your shipment's progress.

View Gamut Music's complete Shipping & Returns Policies.