What's Up With USPS?
Mar 6th 2024
USPS 1st Class Mail is actually a misnomer — 1st Class Mail receives the lowest priority, is the slowest, least reliable and secure.
We offer this service for customers where FedEx delivery is not available (PO Boxes, top of a mountain, etc.), but as clearly stated at checkout: Gamut Music cannot guarantee delivery with this method. If you choose this lower price service and the package is lost, we will not replace the order.
There has been a lot of upheaval, delays, lost packages, and general frustration with shipping, but FedEx has proven to be the most reliable service as of late.
Unfortunately, this is the new reality of shipping. For the past few years shipping rates have skyrocketed, and these are the costs as ultimately set by carriers. The shipping rates are calculated specifically by your address. We have no control over the costs of shipping, and the prices you see are determined by the carrier, not Gamut Music.
Additionally, please understand that selected shipping has no bearing on how long your order takes in the string workshop. Gamut strings are hand-made to order, and shipping timelines are calculated from when your order leaves the workshop, not when the order was placed.
For complete details on Gamut Music shipping, see our Shipping & Returns section.