Please Note: selected shipping has no bearing on how long your order will take in the string workshop. Gamut strings are hand-made to order — shipping timelines are calculated from when your order leaves the workshop, not when the order was placed. We will send a sales receipt with tracking # when your order leaves the shop.

International Orders: are subject to customs/VAT ("landed cost") fees at the receiving end. Gamut Music has no control over carrier- or government-imposed taxes or fees. See our Shipping & Returns Policy and Authorized Worldwide Dealers for additional details.

Terms of Sale for Gamut Workshop Instruments

Warranty:

Gamut Music warranties that the instrument is free of defect in materials and workmanship for a period of one year from the date of shipping to the original customer. This warranty is offered only to the original purchaser and is not transferable should the instrument change hands in this one year period. Should problems develop with the instrument within the warranty period, Gamut Music will repair it free of charge, provided the original purchaser pays the shipping and insurance charges to and from the workshop in Duluth, MN.

Important: To qualify for this warranty the original purchaser must return the attached warranty registration card within 30 days of the date of shipment or the warranty will be declared void.


Payment:

Payment can be made by credit card*, personal check, money order, or cashier's check. If a personal check or cashier's check is sent, a period of up to five days must pass for the check to clear before the instrument is sent out. We do not accept PayPal payments for instruments.

Important: *Credit card payments will be charged an additional 5.5% to cover card processing fees.


Shipping Information:

We only ship instruments to addresses within the continental United States. Instruments are shipped via FedEx Ground with insurance and the appropriate packing  — shipping is not included in the instrument price. Please note: Gamut Music does not ship instruments internationally.


Additional Information:

All Gamut instruments include a string prescription, a set of synthetic strings, and one year warranty. FedEx Ground shipping and packing within the 48 contiguous United States with insurance will be calculated separately.