Please Note: selected shipping has no bearing on how long your order will take in the string workshop.
Gamut strings are hand-made to order — shipping timelines are calculated from when your order leaves the workshop, not when the order was placed. We will send a sales receipt with tracking # when your order leaves the shop.

International Orders: are subject to customs/VAT ("landed cost") fees at the receiving end. Gamut Music has no control over carrier- or government-imposed taxes or fees. See our Shipping & Returns Policy and Authorized Worldwide Dealers for additional details.

New Customer Support

New Customer Support

Jan 17th 2024

Gamut Music will be switching to a more robust customer service platform to more accurately track and respond to inquiries (and reduce spam, scams, and phishing attempts).

The email address is the same — — and you will still be able to use our contact form.

We hope this new service will be seamless and provide additional clarity and ease of use in communicating with us.