Gamut Music warranties all strings for a period of 30 days after the date of shipping. Problem strings are not eligible for a refund but may be replaced at the discretion of Gamut Music. If a problem develops, please contact us with the following information:

• Details of the specific problem (photos are very helpful).
• The string length and mensur of the instrument.
• Pitch, including the tuning standard, ie. a=440, a=415, etc.

Gamut Contrabass Gut/Metal-Wound String Warranty
Wound strings for the contrabass are warrantied for a period of 6 months from the date of shipping. If any problems develop, please contact Gamut Music with the details.

Replacement Strings
Faulty strings will be replaced or may be returned for store credit at the customer's choice. A faulty string is defined as a string that breaks within 24 hours of being put on the instrument (within the above timeframes). Problem strings will only be replaced at the discretion of Gamut Music.

We will provide shipping for defective strings if we need to receive and inspect the string in question.